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What Is a Home's Loss History Report and What Does It Show?

Last updated October 25, 2026

The short answer

What Information Is Included in the Report

The report typically lists each insurance claim associated with the property's address. You will see the date of the loss, the cause, and the amount the insurer paid. It may note the type of claim, such as water damage from a burst pipe or flooding. This history helps insurers assess the risk of future claims on that specific home.

Details can include whether the claim was closed or is still open. The report usually does not include information on whether repairs were completed properly. It focuses on the financial loss reported to insurance companies. This data is used to build a risk profile for the property over several years.

Why the Loss History Matters to You

If you are buying a home, the loss history can affect your insurance options and costs. A history of multiple water damage claims might make some insurers hesitant to offer a policy. It can also lead to significantly higher premiums, as the home is seen as a higher risk for future damage.

For current homeowners, your own claim history follows the property. Even if you fix everything perfectly, future buyers will see that record. A clean report can make your home more attractive and easier to insure. In contrast, a report with several claims may reduce its market value.

How to Obtain a Loss History Report

You can request a report from the current homeowner's insurance agent. As a prospective buyer, you can ask the seller to provide this document, often through their real estate agent. The seller's disclosure forms may also reference past damage, but the official report comes from the insurance industry's database.

Another way is to order a report from a service that accesses the CLUE database. There is typically a small fee for this service. You need the property's address to make the request. Getting this report gives you a clearer picture before you finalize a home purchase.

  • Request from the seller's insurance agent.
  • Ask the seller to include it in disclosures.
  • Order a CLUE report online for a fee.
  • Check with your own insurance agent for guidance.
  • Review the report for dates and claim types.
  • Compare the report to seller disclosures for consistency.

What Common Claims Might Be on the Report

In many areas, water-related claims are frequent. You might see claims for plumbing leaks, appliance failures, or roof leaks. Seasonal issues like rain-related flooding or leaky roofs can appear. Sewer backups or storm damage may also be listed on these reports.

Other common entries include fire damage, theft, or vandalism. However, for a water damage help site, the focus is on moisture issues. Repeated water claims can signal chronic problems like poor drainage or aging pipes. This history is a key factor when considering a home's maintenance needs.

What to Do If You Find Water Damage Claims

First, verify that all repairs were completed correctly. You can hire a professional home inspector to check the areas mentioned in the old claims. Specifically, for water damage, look for signs of mold, warped flooring, or stains on drywall. An inspection can provide peace of mind or reveal issues needing attention.

If you are in a coastal area, consider a specialized water damage inspection for a detailed assessment. Understand that past claims indicate a pattern but do not mean future issues are certain. Always ask for receipts or documentation showing the repair work was done. Policies vary, and your insurer decides what is covered.

  • Schedule a general home inspection.
  • Request a specific water damage inspection.
  • Look for mold, stains, or soft spots.
  • Ask the seller for repair invoices.
  • Check for proper permits on major repairs.
  • Consider the age of plumbing and roofing systems.

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Frequently asked questions

Can a loss history report be wrong?

Yes, errors can occur, such as claims attributed to the wrong address or duplicate entries. If you find a mistake, you can dispute it with the database provider. It is important to correct inaccuracies, as they can unfairly raise your insurance costs or hinder a sale.

How far back does a CLUE report go?

Most reports show claim activity for the past five to seven years. This timeframe allows insurers to see recent risk patterns. Very old claims typically drop off the report and should not affect your current insurance application or premium calculations.

Does a single water damage claim raise rates?

It might, especially if the payout was large. Insurers view homes with a prior claim as statistically more likely to have another. The impact depends on the cause, the repair quality, and your insurer's specific guidelines. Shopping around may help you find better rates.

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